Updating Provider Information, such as NPI, Billing ID, and Contact Details

Site administrators can edit users in WebAdmin for reports, interfaces, and quality submissions. This information includes but is not limited to details such as:

• NPI
• Billing ID
• Contact details
• Roles
• Username and password

Edit a User Profile

1. Log in to your site's WebAdmin by going to [yoursite].plexus.cloud.
2. Click Admin and Users.
3. Click the pencil icon next to the user’s name.
   
   
   1. You can also search for the user's name at the top.
      
   2. If you do not see the user, check the box next to Show Inactive.
4. Update any details on the user’s profile.
   
5. Click Save.

Remove a User

You can mark a user inactive by doing the following:

1. Type the user's name in the search bar at the top and click the magnifying glass icon.
   
   
   1. If you do not see the user, then the user is either already inactive or does not exist.
2. Click the red X icon next to the user’s name.
   
   
3. In the pop-up box, click Yes.
   

To reinstate an inactive user, check the box next to Show Inactive and click the green arrow icon.